Brief Description:
Responsible for managing international supply chain logistics for Jazz products in compliance with applicable GDP and other regulations.
Key responsibilities:
- Developing and leading supply chain logistics strategies to meet current and future business needs
- Identify, lead and contribute to supply chain logistics projects including network development, shipping route design and validation/qualification, temperature controlled logistics, international affiliate introduction, new product introduction etc
- Identifying, contributing to and leading projects with other functions (such as Tech Ops, Quality, Regulatory, Finance, Commercial etc) as required to achieve supply chain logistics objectives
- Ensuring timely supply and distribution of compliant product to patients and achieving supply chain business objectives as required
- Monitoring, reporting and managing supply chain logistics partner performance, including developing improvement plans where necessary
- Managing relationships with supply chain logistics and distribution partners through regular, structured communication processes including face to face meetings as required
- Managing logistics operations staff if required
- Monitoring and recording, using appropriate systems, shipments of intermediate and finished products. Ensure accuracy of this information to assist with supply chain decision making.
- Ensures international trade activities adhere to domestic and international regulations, minimizing risks and costs.
- Working closely with commercial and other functions to obtain and interpret demand forecasts in order to manage positioning of product throughout the distribution supply chain
- Maintaining compliance with GDP, trade, financial, customs and other requirements to ensure patient supply and meet business objectives
Essential Functions/Responsibilities:
Management of logistics providers (freight forwarders, Third-Party Logistics (3PL), customs brokers)
- Work closely with logistics providers to ensure product availability and logistics efficiency
- Provide management and oversight of logistics providers
- Producing consolidated monthly performance reports to monitor logistics performance
- Coordinate and lead performance review meetings with logistic providers to ensure excellent distribution services to meet the needs of Jazz and our patients
- Act as a reference point for the logistics providers and manage the day-to day relationship.
- Monitor logistics KPIs and performance metrics, provide feedback on logistics providers’ performance and escalate issues as required.
- Identify and lead continuous improvements at logistics providers to ensure a smooth collaboration to meet patients’ needs.
- Manage and follow-up quality issues and incidents with quality, actively participate to Corrective and Preventive Action Plans as needed.
Additional Business Support
- Support other members of the logistics team as needed
- Provide support and assistance to the broader Global Supply Chain
- Support and provide backup to other Regions’ Customer Service colleagues as required.
- Compliance with company approval and compliance processes.
- Support pre commercial teams (Clinical, Development) and any other functions that require to move goods and materials internationally.
- Some international travel will be required
People
- Will work within a global organization including team members in other countries
- Work collaboratively with Jazz colleagues, partners, customers and suppliers globally
Required Knowledge, Skills, and Abilities
Candidates will need the following attributes and experience:
- Good knowledge of GDP practices and requirements
- Understanding of import and export procedures and required documentation
- Previous experience of temperature-controlled shipments across Air, Ocean and Truck modes
- Experience working in a pharmaceutical environment
- Strong interpersonal and communication skills
- Comfortable communicating to internal and external stakeholders of all levels
- Good Analysis skills to evaluate multi-factor situations and work on problem resolution
- Experience identifying and delivering continuous improvement initiatives
- Respect and share the values of Jazz Pharmaceuticals
- Ability to work with a cross-functional and multi-cultural Teams
- Ability to work well and deliver under pressure
- Highly motivated, enthusiastic and customers and patients oriented/focus
- Proficient with MS Office and SAP
- Excellent spoken/written English skills are essential
Required/Preferred Education
- Degree in business management, logistics or a related discipline
- Strong understanding of and experience in international pharmaceutical supply chain logistics including customs, regulatory, temperature controlled products
- Jazz management competencies (technical, planning, communication, interpersonal, leading, judgment skills)
