Terms of Service - SuperHire.ie

Terms of Service – SuperHire.ie

Effective Date: 16 June 2025

1. Introduction and Acceptance of Terms

Welcome to SuperHire.ie, a recruitment platform built exclusively for direct employers in the Life Sciences, Medical Device, Biotech, and broader STEM sectors in Ireland. By accessing or using the platform, you agree to comply with and be bound by these Terms of Service ("Terms").

SuperHire.ie is a registered business in Ireland (Company Registration Number: 753822), owned and operated by Pale Blue Dot® Recruitment. It functions as a distinct platform and database, separate from Pale Blue Dot® Recruitment’s recruitment agency services.

2. Platform Purpose and Job Posting Eligibility

SuperHire.ie is designed solely for use by direct-hire employers such as manufacturers, medtech companies, biopharma firms, engineering organizations, research institutions, and technology companies operating in STEM sectors.

Recruitment agencies, staffing providers, third-party project vendors, and outsourced service companies are prohibited from posting roles or creating employer accounts, unless explicitly approved in writing by SuperHire.ie.

Contract service providers, including engineering consultancies or firms offering staff on a contract, outsourced, or project-based basis, are not permitted to post roles or create accounts on SuperHire.ie without explicit written approval. The platform is strictly reserved for direct employers hiring internal, permanent, or fixed-term staff within STEM sectors.

To preserve the platform’s integrity:

  • SuperHire.ie reserves the right to vet, edit, reject, or remove any job post or employer account that does not align with this policy or these Terms.
  • Pale Blue Dot® Recruitment, as the platform operator, may post client roles, which will be clearly identified and remain aligned with SuperHire.ie’s purpose.

3. Services Provided

SuperHire.ie offers:

  • A job board for direct employers to post vacancies.
  • A platform for candidates to discover and apply for jobs.
  • Premium services including featured listings, employer branding, resume database access, and more.
  • Aggregated job listings sourced from publicly accessible and verified employer career pages to improve visibility and access.

With prior consent, SuperHire.ie may aggregate and publish job listings directly from employer websites. In such cases, SuperHire.ie may offer complimentary job posting services for a limited period. These listings remain the intellectual property of the originating employer and are used with permission to increase visibility.

In certain cases, SuperHire.ie may also publish job listings that are publicly available on verified employer websites, without express permission, under a legitimate interest basis. These listings:

  • Are not modified;
  • Are attributed or linked to the original source;
  • And may be removed promptly upon request.

This practice is designed to increase accessibility of public STEM opportunities while respecting the intellectual property rights of employers. Any organization that wishes to opt out can contact info@superhire.ie.

4. User Responsibilities

All users agree to:

  • Provide accurate and up-to-date registration information.
  • Keep login credentials confidential.
  • Use the platform lawfully, ethically, and professionally.
  • Avoid uploading false, misleading, or infringing content.
  • Comply with all applicable local and international laws.

Use of the platform is restricted to:

  • Direct employers in STEM industries
  • In-house HR and Talent Acquisition professionals
  • Individual job seekers aged 18 and above

Use by agencies or intermediaries is prohibited without explicit written permission.

Users are solely responsible for the legality, accuracy, and integrity of any content they upload. SuperHire.ie reserves the right to remove content deemed offensive, defamatory, or non-compliant.

5. Job Posting and Application Responsibilities

  • Employers are responsible for the accuracy and legality of all job content and ensuring compliance with Irish employment laws.
  • Employers are solely responsible for selecting the correct job category and classification when posting a vacancy. Misclassification may affect visibility or relevance of the listing, and SuperHire.ie accepts no responsibility for incorrect categorization by the employer.
  • Candidates are responsible for the content and accuracy of their CVs, profiles, and applications.
  • SuperHire.ie is not responsible for verifying employment details or acting as a party to employment negotiations.

5A. Job Posting Standards & Fair Use Policy

To maintain the integrity of the Super Hire® platform and ensure fair value for all employers and candidates, the following standards apply to all job postings:

  • Genuine Vacancies
    All postings must represent bona fide, currently available employment opportunities. “Ghost jobs” (roles that do not exist, are already filled, or are created solely to collect candidate details) are strictly prohibited.
  • Accuracy & Relevance
    Jobs must be posted in the most relevant category. Misclassified or misleading postings may be reclassified or removed by Super Hire® at its discretion. Role descriptions must be accurate, clear, and free from deceptive content.
  • Prohibited Uses
    Job postings may not be used primarily to redirect candidates to external career sites, databases, or to build a talent pool without genuine intent to hire. Non-employment postings (e.g., training courses, unpaid “internships” without approval, volunteer programs, or unrelated adverts) are not permitted. Duplicate postings of the same or substantially similar roles are not allowed, except where the role has genuinely reopened.
  • Fair Use of Unlimited Plans
    Unlimited job posting plans apply only to direct roles within the subscribing employer’s business unit. The plan may not be resold, shared, or used to advertise positions on behalf of unrelated third parties, subsidiaries, or recruitment agencies without prior written consent. Excessive posting, spamming, or automated mass posting is prohibited.
  • Enforcement
    Super Hire® reserves the right to monitor postings and remove, suspend, or refuse any content that breaches this policy. Continued or serious breaches may result in account suspension or termination without refund.

6. Fees and Payments

  • Certain features (e.g., premium job posts, resume access) require payment.
  • Fees are exclusive of VAT unless stated otherwise.
  • Payments are due at the time of purchase and are non-refundable, unless otherwise specified.
  • SuperHire.ie reserves the right to change pricing or billing terms at any time.
  • If a user fails to comply with these Terms, including eligibility requirements or posting guidelines, no refunds will be issued.

6A. Talent Tokens Loyalty Program

Talent Tokens by Super Hire® are a customer loyalty and rewards feature made available exclusively to verified employer clients of SuperHire.ie. Use of Talent Tokens is subject to these Terms of Service, the Job Posting Standards & Fair Use Policy, and the following additional conditions:

  • Nature of Tokens
    Talent Tokens are a promotional loyalty reward only. They have no cash value, are not redeemable for cash or equivalent, and are not cryptocurrency, securities, or financial instruments. Tokens are non-transferable, non-assignable, and may only be redeemed by the employer account to which they were issued. Tokens do not constitute property and confer no vested rights.
  • Eligibility
    Only verified employer clients of SuperHire.ie are eligible to earn or redeem Tokens. Candidates, agencies, intermediaries, and unauthorised users are not eligible. Tokens are forfeited if an employer account is closed, suspended, or terminated.
  • Earning Tokens
    Employers earn one (1) Talent Token for every one Euro (€1) spent on eligible SuperHire.ie services (exclusive of VAT and any third-party fees). Eligible services include paid job postings and package purchases on SuperHire.ie unless stated otherwise. Super Hire® may, at its discretion, issue bonus Tokens (e.g., new client bonuses, promotions). Tokens are credited once payment is successfully processed (e.g., card payment confirmation or cleared invoice) and are recorded internally with balances communicated to the employer following each qualifying purchase.
  • Redemption Rules
    Tokens may be redeemed against discounts or rewards published on the SuperHire.ie website and may only be applied to eligible purchases as determined by Super Hire®. To redeem, employers must follow the process outlined by Super Hire® (e.g., contacting tokens@superhire.ie for a redemption code). Super Hire® may verify eligibility and reserves the right to refuse, limit, or reverse a redemption in cases of error, misuse, ineligibility, breach of the Fair Use Policy, or non-compliance with these Terms. Unless expressly stated otherwise, only one Token redemption may be applied per order, cannot be combined with other discounts or promotions, and cannot be applied retroactively to past purchases. Tokens cannot be exchanged, split, or converted to any credit, refund, or other value.
  • Exclusions
    Tokens do not apply to VAT, taxes, government charges, third-party pass-through fees, non-platform services, or any excluded products/services as designated by Super Hire®. Super Hire® may update exclusions at any time.
  • Expiry and Calendar Year Forfeiture
    Talent Tokens operate on a calendar year basis (January 1 – December 31). All unused Tokens automatically expire at midnight on December 31 each year, regardless of the date of issue, and cannot be carried over or reinstated.
  • Errors & Adjustments
    Super Hire® may correct Token balances for posting errors, suspected fraud, chargebacks, cancellations, or returns. If an order is refunded or voided, any Tokens earned or redeemed in connection with that order may be adjusted or reversed.
  • Misuse & Suspension
    Any suspected abuse, fraud, resale, or manipulation of the program may result in Tokens being revoked and accounts suspended or terminated. Misuse includes but is not limited to posting jobs in breach of the Job Posting Standards & Fair Use Policy. Super Hire® may refuse redemption where it reasonably suspects breach of these Terms.
  • Program Changes & Discontinuation
    Rewards, redemption thresholds, earning rates, and the redemption process may change from time to time. Super Hire® may amend, pause, or discontinue the Talent Tokens program at any time, without liability for unused or expired Tokens. Continued participation constitutes acceptance of any changes.
  • Governing Law
    The Talent Tokens program forms part of these Terms and is governed by the laws of Ireland. Any disputes relating to Talent Tokens are subject to the exclusive jurisdiction of the Irish courts.

7. Candidate Consent & Data Usage

SuperHire.ie maintains a separate candidate database from Pale Blue Dot® Recruitment. By registering, candidates provide new and explicit consent for their data to be:

  • Stored on SuperHire.ie for up to 5 years, or until withdrawn/deleted.
  • Shared with verified, paying employer clients for recruitment use only.
  • Managed independently from data held by Pale Blue Dot® Recruitment.

Candidates may withdraw consent or delete their account at any time by emailing info@superhire.ie or via their dashboard.

8. Intellectual Property

All content on SuperHire.ie—including platform design, features, branding, and text—is protected by intellectual property laws. Users may not:

  • Copy, distribute, or modify platform content.
  • Use any content without prior written consent from SuperHire.ie.

Job postings remain the intellectual property of the posting employer.

9. Data and Privacy

SuperHire.ie complies with GDPR and Irish data protection laws.

Data processors are carefully vetted and bound by Data Processing Agreements. Some processors are outside the EEA; Standard Contractual Clauses (SCCs) are in place to ensure GDPR-level protections.

Security Measures Include:

  • TLS encryption
  • Access controls and authentication
  • Continuous vulnerability monitoring

Users accept that no platform can guarantee complete security. See our Privacy Policy for more information.

10. Third-Party Links and Tools

SuperHire.ie may link to third-party websites or integrations. We are not responsible for:

  • Third-party privacy policies
  • Content or reliability of external services

Use of third-party tools is at the user's own risk.

11. Limitation of Liability and Disclaimers

SuperHire.ie is a facilitation platform and does not guarantee job placements, hiring outcomes, or uninterrupted access.

To the fullest extent permitted by law:

  • SuperHire.ie and its operator Pale Blue Dot® Recruitment make no warranties, express or implied, regarding the accuracy, completeness, or reliability of any content, job listings, or user-submitted information on the platform.
  • We are not liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to loss of data, revenue, profits, or business opportunities, arising from:
    • Use or inability to use the platform;
    • Errors, omissions, or inaccuracies in job posts or user data;
    • Unauthorized access to or alteration of your transmissions or data;
    • Service disruptions, technical failures, viruses, or other harmful components;
    • Interactions, negotiations, or disputes between users or with third parties outside the platform.

Users acknowledge that any reliance on content posted on SuperHire.ie is at their own risk. Users are solely responsible for their actions, applications, and hiring decisions made through the platform.

12. Modifications to Services or Terms

  • We may update or discontinue services or features without prior notice.
  • We may revise these Terms periodically. Material updates will be communicated via email or website notice.
  • Continued use of the platform indicates acceptance of any revised terms.

13. Account Termination

We may suspend or terminate accounts without refund for:

  • Terms violations
  • Unauthorized use of the platform
  • Failure to meet eligibility requirements

Terminated users may lose access and data without notice.

14. Indemnity

Users agree to indemnify SuperHire.ie, Pale Blue Dot® Recruitment, and affiliates against claims or damages resulting from:

  • Violation of these Terms
  • Misuse of the platform
  • Infringement of third-party rights

15. Governing Law

These Terms are governed by the laws of Ireland. All disputes are subject to the exclusive jurisdiction of the Irish courts.

International users acknowledge that Irish law governs the use of the platform, and they agree to submit to the jurisdiction of the Irish courts.

16. Prohibited Data Scraping and Automated Access

Any attempt to scrape, harvest, crawl, or otherwise collect data (including job listings, candidate information, or employer content) from SuperHire.ie through automated or manual means without explicit written consent is strictly prohibited.

Violations may result in immediate account termination, legal action, and damages claims.

17. Force Majeure

SuperHire.ie shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, cyberattacks, telecommunications outages, or government restrictions.

18. Severability and Waiver

If any part of these Terms is found unenforceable, the remaining sections will remain in full force. Failure to enforce any provision shall not be deemed a waiver of rights.

19. Contact Us

Email: info@superhire.ie
Address: Level Two, 32 Prospect Hill, Galway H91K2K0
SuperHire.ie (Business Name CRO: 753822) | Operated by Pale Blue Dot® Recruitment Ltd. (Company CRO: 612704)

20. Entire Agreement

These Terms, together with any policies or documents expressly incorporated by reference, constitute the entire agreement between you and SuperHire.ie regarding use of the platform. They supersede and replace any prior agreements, communications, or understandings (whether written or oral) relating to the subject matter. No statement, promise, or representation by any party or representative shall be binding unless expressly set out in these Terms.